Please use the form below to request website support including edits to existing content, technical issues, scheduling meetings, and content additions to existing pages. If you need help creating new content or want help formulating a strategy to accomplish a goal on your site, you may note that information in the form and we will set up time to discuss further.
We will respond to your request within 24 – 48 hours during business hours, Monday through Friday 10 am to 4 pm EST. If your site is down, or you have a major emergency, please indicate that in your request so we know to address the issue as quickly as possible
Support request tips:
Please provide a clear, detailed description of the problem you are experiencing or the change you are requesting.
If you are reporting a problem, please indicate the way the site was functioning prior to the problem, the event that triggered the problem (if you know) and the improper function/display you see currently. Let us know if you have done anything to the site in the past few days, such as uploading a plugin, editing a page, or clearing your cache.
Example: Yesterday, I noticed my blog posts stopped showing up in the one-column view (enter URL of the page here). I was viewing the website on my PC laptop in Google Chrome when I noticed the issue. I uploaded a new plugin called “enter plugin name here” a couple of days ago, could that be the problem?
If your support request involves a particular page, please provide the specific url that corresponds to the issue or edit.
If you have a screenshot, please upload it to Google Drive or Dropbox, share the file with us, and then paste the link to the file in the form below.
If you would like to create a new page or post, please provide complete content including page title, copy, images, and the location within the site where the page should live. title and URL for the page.
